ALL INDIA CITIZENS SURVEY OF POLICE SERVICES

GS 3: Internal Security | Various Security forces & agencies & their mandate

Why in News?

A globally accepted way to assess the impact or outcomes of such endeavors is through a holistic analysis of services rendered to the public, through public perception surveys conducted by professional and independent agencies.

Such surveys are globally tested tools for improving service delivery in policing and enhancing public satisfaction. With the above aim and to further strengthen the good governance practices in the working of police, Ministry of Home Affairs has commissioned the Bureau of Police Research and Development to conduct this pan-India
survey. The survey will be conducted through the National Council of Applied Economic Research, New Delhi.

Aims and Objectives:

  • To understand public perceptions about Police
  • Gauge the level of non-reporting of crimes or incidents to Police
  • The position on ground relating to crime reporting & recording
  • Timeliness and quality of police response and action, and
  • To assess citizens’ perception and experience about women and children’s safety

Conduct of the Survey:

  • The survey will commence in March, 2019 and cover a representative sample of 1.2 lakh households spread over 173 districts across the country.
  • It will be based on the National Sample Survey framework.
  • All States and UTs would be included in this survey and will be completed in 9 months.

Expected Outcomes:

  • The outcome of the survey is expected to bring out useful suggestions for stakeholders in formulating and implementing appropriate policy responses.
  • It will imbibe changes in the functioning of police at the cutting edge and for improve crime prevention and investigation.
  • It will cater to transformation in community policing, improvement in the access to the justice and increased/ appropriate resource allocation for police in a systematic manner.
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