Why in News?

Recognizing the importance of reaching out to the consumers and to safeguard their interests, Telecom Regulatory Authority of India (TRAI) has now integrated its Mobile Apps namely DND 2.0 & MyCall with UMANG Platform.

TRAI MyCall App

• It is an intuitive and user-friendly application for Crowdsourced Voice Call Quality Monitoring.
• It helps Mobile phone users to rate their experience about voice call quality in real time and help TRAI gather consumer experience data along with Network data.
• How it works?
  • A pop-up requests the user to rate the call after it ends. Callers simply select their rating in the form of stars and indicate if the calls were made in indoor, outdoor or while travelling. Callerscan also provide additional details such as noise or audio delay or mark a call-drop.

DND 2.0 App:

• DND (Do Not Disturb) Services App enables smart phone users to register their mobile number under DND and report spam messages or calls to avoid Unsolicited Commercial Communication (UCC)/Telemarketing Calls/SMS.
• All about UMANG App:
• The UMANG App was launched with an aim to make the government accessible on the mobile phone of the citizens.
• UMANG stands for ‘Unified Mobile Application for New-age Governance’ and is envisaged to make e-governance.
• Umang is an initiative to promote Digital India program.
• The app was developed by the Ministry of Electronics and Information Technology (MeitY) and National e-Governance Division (NeGD).

Key features of UMANG App:

• The UMANG App provides a unified approach where you can install one application to avail multiple government services.
• It contains 162 services of 33 departments or applications and 4 States.
• It is a single mobile app that have an access to 1200 services of various government offices from Centre, State and utility services.
• It provides all pan India e-Gov services like Aadhaar and Digilocker on one single platform.
• Whether one needs to pay utility bills, file income tax, book a gas cylinder, know about your Provident fund account or have Aadhaar related query, UMANG provides all these services.